Shipping Information
Our Shipping Policy
We are committed to delivering your orders swiftly and securely. Click on any topic below to learn more about how your purchases reach you.
Orders are processed within 24 hours on normal business days (Monday - Saturday). Orders placed on Sundays or public holidays will be processed on the next business day.
- Local/Express Delivery: Orders within major metropolitan areas are typically delivered within 24 to 48 hours.
- Standard National Delivery: Standard deliveries across India generally take between 3 to 5 business days depending on the destination pincode.
Please note that delivery timelines are estimates and may occasionally be affected by local holidays, extreme weather conditions, or unforeseen logistical delays.
- We offer Free Delivery on all prepaid and COD orders exceeding ₹999.
- For orders under ₹999, a nominal flat shipping fee will be applied at checkout based on your location and total cart weight.
Once your order is processed and dispatched from our warehouse, you will receive an email and SMS containing your live tracking link. You can also view the real-time status of your delivery by navigating to the "My Orders" tab in your account dashboard.
If the courier partner is unable to deliver your package (e.g., incorrect address, unavailable at location), they will typically make 2 additional delivery attempts on subsequent business days. If all attempts fail, the package will be returned to our warehouse, and a refund will be processed for prepaid orders.
If you order multiple items, they may be dispatched separately from different warehouses depending on stock availability. In such cases, you will receive separate tracking links for each shipment. You will not be charged any extra shipping fees for split shipments.
Cash on Delivery is supported for a wide range of pincodes. Before finalizing your checkout, you can verify if COD is available for your address. Our delivery partners also accept UPI payments upon delivery via QR code scan.
If your tracking link shows "Delivered" but you have not received your package, please check with your neighbors or building security first. If the package is still missing, contact our support team within 48 hours so we can escalate the issue with our courier partner.
At this time, DigiCart only ships within India. We do not support international shipments.
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